Classification
of symptoms
We guide you to know what to do and how to request medical assistance based on your symptoms.
Identify your symptoms
Click on each one to see the symptom description and what you should do
- Common cold
- Ambulatory care
- Prescription medication
- General discomfort
Contact the numbers on your voucher or message us on the emergency WhatsApp to request medical advice or ambulatory care.
- Migraine
- Severe pain
- Vomiting or diarrhea
- Minor fractures
- Fever or respiratory attacks
- Skin rashes
- Bites or stings
- Wounds requiring stitches
Contact immediately or within the next 24 hours the numbers on your voucher or message us on the emergency WhatsApp to receive emergency care.
- Loss of consciousness
- Chest pain
- Difficulty breathing
- Sudden loss of vision
- Numbness
- Difficulty speaking
- Cough or vomiting with blood
- Head injuries
- Seizures or attacks
Contact immediately or within the next 24 hours the numbers on your voucher or message us on the emergency WhatsApp to receive emergency care.
How to request assistance?
Step 1
Have your voucher number, exact address of your location, and a phone number where you can receive calls ready.
Step 2
Contact our operators immediately, or within the next 24 hours after the incident, or request an emergency call here.
Step 3
Follow the instructions given by the operator and receive the required assistance.